Customer Service
At Genius Labs, we’re committed to delivering exceptional customer service that exceeds your expectations. Our team is dedicated to making your journey with us as smooth and enjoyable as possible. Here’s what sets us apart:
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Fast Response Times: We value your time and aim to address all inquiries promptly. Most emails and calls are resolved within 24 hours during business days.
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Satisfaction Guarantee: Your happiness is our priority. If you’re not completely satisfied with your purchase, contact us within 30 days for a hassle-free return or exchange. We stand behind the quality of our products and want you to shop with confidence.
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Comprehensive Support: Our team is well-trained and equipped to assist you with anything from product recommendations to troubleshooting. Have questions about Lion’s Mane Extract Powder? We’re here to help you maximize its benefits.
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Community Engagement: We don’t just sell products; we build relationships. Stay connected with us through social media, newsletters, and our blog, where we share tips, recipes, and wellness insights to enrich your experience.
Thank you for choosing Genius Labs! We’re honored to be part of your wellness journey and look forward to supporting you every step of the way.